Questions,Answered
Product, shipping and programme questions. If yours is not here, write to us — a person replies.
Products
Yes. It is alcohol-free and formulated for daily, long-term use — unlike prescription antiseptic rinses, which are intended for short supervised courses. We recommend morning and night after brushing, and after each tobacco use.
No. Q-Puff Mouthwash is designed specifically for mouths that are still being exposed to tobacco. If and when you do decide to quit, the TCC programme and the Neuro-Oral Formula are there — but the rinse does its job either way.
Tobacco, tea, coffee and frequent snacking leave the mouth acidic, and acid is what erodes enamel. A rinse with an elevated pH helps bring the oral environment back towards neutral after exposure.
No. It is a nutraceutical intended to support craving management, antioxidant defence and oral recovery. It is not a prescription cessation drug. If you take prescription medication or have a diagnosed condition, speak to your doctor before starting it.
Please check with your doctor first. That applies to the tablets in particular; we would rather you ask than guess.
Cardamom Mint is the warmer, more traditional profile. Spicy Vanilla is softer and less sharp — it tends to suit people who find mint overwhelming. The combo packs let you try both.
Orders & delivery
Metros usually receive orders in 2 to 4 working days, and the rest of India in 4 to 7. You will get a tracking link by email and SMS as soon as your order ships.
Not yet. We currently ship within India only. International shipping is on the roadmap — join the newsletter and we will announce it there.
Yes, on all prepaid orders above ₹499. Below that a flat ₹49 applies. Cash on delivery carries an additional ₹49 handling fee.
Yes, as long as it has not shipped. Email hello@revoral.com with your order number as soon as you can and we will sort it out.
Returns & refunds
For hygiene and safety reasons we cannot resell opened oral care products, so opened items are not eligible for return unless they arrived damaged, defective or incorrect. See the refund policy for the full detail.
Email hello@revoral.com within 48 hours with your order number and a photo of the item and packaging. We will replace it or refund you in full, and we will not ask you to ship it back.
Once approved, refunds are issued to the original payment method within 5 to 7 working days. Your bank may take a few days longer to display it.
Still have a question?
Write to us and a person from the team in Lucknow will reply — usually within a working day.