Shipping& Delivery

Where we ship

We currently ship across India only. International orders are not available yet — if you would like us to reach your country, the newsletter is where we announce new regions first.

Processing time

Orders placed before 2 PM IST on a working day are usually dispatched the same day. Orders placed after that, or on a Sunday or public holiday, are dispatched the next working day.

During sale periods and festival weeks, dispatch can take an extra day. We will tell you on the product page if that is the case.

Delivery estimates

• Metro cities: 2 to 4 working days from dispatch.
• Rest of India: 4 to 7 working days from dispatch.
• Remote and restricted PIN codes: up to 10 working days.

Charges

• Free shipping on all prepaid orders above ₹499.
• A flat ₹49 applies to prepaid orders below ₹499.
• Cash on delivery adds a ₹49 handling fee, wherever it is available.

Tracking

You will receive a tracking link by email and SMS as soon as your order leaves our facility. Tracking can take up to 24 hours to show its first scan — that gap is normal and does not mean anything has gone wrong.

Failed or delayed deliveries

Our courier partners attempt delivery up to three times. If all three fail, the parcel returns to us and we will contact you to arrange a re-ship or a refund.

If tracking has not moved for more than four working days, email hello@revoral.com with your order number and we will chase it from our end.

Wrong or incomplete address

Please check your address and phone number at checkout. We can correct an address before dispatch, but once a parcel has shipped, changes depend on the courier and are not guaranteed.